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Return Request Form

  • We stand by our products with a 100% guarantee on materials and workmanship. We will be happy to repair or replace any items that fail to operate as described. Personalized products made to custom specifications that function as designed are non-refundable.

    Products that are of a stock nature and that have no customization may be returned within 15 days of receipt, with all original packaging, and in salable condition will be refunded subject to a 15% restocking fee.

    Shipping both to and from the factory are the sole responsibility of the purchaser and are non-refundable. Upon return of product, a credit will be issued for the balance that is good for in-store use.

  • Original Order Information

    • Order Number:
    •  
    • Order Date:
    • Ship To Name:
    •  
    • Your Name:
    •  
    • Your Email Address:
    •  
    • Your Phone Number:
    •  
    • Ship To Postal Code:
    •  

  • Item to be Returned 

    • Item Number:
    •  
    • Item Description:

  • Reason for Return 






  •

  • Would You Like a Replacement? 


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  • Comments / Additional Information

  • Return Policy 

  • Remember:
    • Items must be returned within 15 days of receipt.
    • Personalized and custom made products are generally non-refundable. We will remake or in some cases offer an alternative printing solution if there is fault with materials or workmanship.
    • Returned items may be subject to a restocking fee.
    • All items must be returned in the original containers.
    • Purchaser is solely responsible for all shipping costs.
    • In store credit is given for all authorized returns.